# FLASH VAPE Shipping Policy
Thank you for choosing FLASH VPE. To ensure your shopping experience is smooth and enjoyable, here are the details of our shipping policy, including free shipping thresholds, shipping time, and uncontrollable factors that may affect shipping.
## Free Shipping Policy
- **Ontario and Quebec**: Free shipping for orders over CAD$49.
- **Rest of Canada**: Free shipping on orders over CAD$79.
- **United States**: Free shipping on orders over CAD$129.
- **Rest of the World**: Free shipping on orders over CAD$300.
## Shipping Time
Shipping time starts from the date you receive the shipping confirmation email. Please note that actual arrival time may be delayed due to the following uncontrollable factors:
1. **Weather Conditions**: Extreme weather conditions, such as snowstorms, floods, or hurricanes, may cause shipping delays.
2. **Holidays and Peak Periods**: Shipping and handling times may be extended during holidays and peak sales periods.
3. **Strike and Labor Dispute**: Strikes or other labor disputes by express delivery service providers may affect the normal delivery of packages.
4. **Traffic Issues**: Traffic accidents or severe traffic jams may cause package delays.
5. **Customs Review**: International orders may require additional time for customs review and processing.
6. **Public Health Event**: An outbreak may result in limited transportation services in specific areas.
7. **Regional Conflict**: Regional conflicts or political instability may affect postal services in certain countries or regions.
## Disclaimer
Please note that shipping delays caused by the following circumstances are not our responsibility:
- The express address provided by the recipient is inaccurate or incorrect whole.
- The recipient's residential complex (e.g. apartment, high-rise) does not provide a unit or house number.
- A situation where a package is shipped on a Friday but is not picked up by the local postal system on the same day.
In order to reduce delays and inconvenience during transportation, we recommend that customers carefully check and provide accurate and complete delivery address information when placing orders, and consider the impact that the above uncontrollable factors may have on the delivery time of your order. Influence.
## Contact Us
If you have any questions or need help with our shipping policy, please feel free to contact us via our customer service email info@cvdtech.ca. We are always committed to providing excellent customer service to ensure your shopping experience is as smooth as possible.
